Shipping & Delivery

All orders will be sent using Royal Mail.  

 

All orders will be sent using a trackable service with the appropriate level of compensation cover for the contents. 

 

Postage costs are calculated based on the weight and value of the contents.

 

For U.K. orders, depending on the weight and value of the contents, these will be posted via either the Royal Mail Tracked 48 OR Royal Mail Special Delivery services.  

 

For International orders, these will all be posted via the Royal Mail International Tracked and Signed service.

 

VAT is NOT included in my prices.

 

Please note that since the U.K. left the European Union, orders being sent outside of the U.K. may be subject to additional local charges by the postal delivery service or the customs department of the destination country.  These charges are outside of my control and are the responsibility of the buyer - they are NOT included in the cost of the order you place with Bee Croft.

 

If your order does not arrive within 30 days of being posted, for U.K. orders, or 45 days of being posted, for international orders, please contact me at info@bee-croft.co.uk

 

The Post Office here on Fair Isle is only open 2-3 mornings a week, depending on time of year, but I aim to post orders on Mondays and Fridays.  Due to the geographical location of Fair Isle, mail gets sent out with either the plane or boat, both of which can be frequently delayed by adverse weather and sea conditions.  As such, please be aware that I cannot guarantee delivery by a certain date.